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Policies & Guest Etiquette
To ensure a seamless, relaxing, and exceptional experience for everyone, we kindly ask that you review our salon policies prior to your visit. By booking an appointment with A6 Nail, you acknowledge and agree to these terms.
48+ HOURS
No Charge
50% Fee
WITHIN 48 HOURS
WITHIN 24 HOURS / NO-SHOW
100% Fee
01
Booking & Deposit
• Card on File: A valid credit card is required to secure all appointments. Your card will not be charged at the time of booking unless a deposit or cancellation fee applies.
• Group Bookings: For parties of 3 or more guests, a 50% deposit is required to confirm the reservation.
• By booking with A6 Nail, you authorize applicable charges to the card on file in accordance with our cancellation policy.
04
Late Arrivals & Group Reductions
• Late Arrivals: Please arrive on time to enjoy your full experience. Late arrivals will not extend your scheduled appointment time. If you arrive late, we will do our best to accommodate you within the remaining time, but the full service price will still apply.
• Group & Service Reductions: The full price of the originally scheduled services will apply if reserved time cannot be fully utilized due to:
•Late arrivals that prevent us from completing the full service.
•Absent guests within a group booking.
•Last-minute downgrades or reductions in the number of booked services.
07
Service Guarantee
Your satisfaction is our highest priority. In the rare event that you experience a service-related issue, please contact us within the following timeframes for a complimentary assessment and repair:
• Regular Polish: Within 3 days of service.
• Gel / Extensions: Within 7 days of service.
• Please note that our guarantee does not cover accidental damage, normal wear and tear, or improper aftercare.
02
Cancellation & Rescheduling
We understand that plans can change. Because our artisans’ time and stations are reserved exclusively for you, we respectfully request sufficient notice for any changes:
• More than 48 hours notice: No charge.
• Within 48 hours notice: A fee equal to 50% of the scheduled service total will apply.
• Within 24 hours notice or No-Show: A fee equal to 100% of the scheduled service total will apply.
• These terms also apply to same-day, last-minute rescheduling. Thank you for respecting our team’s time and dedication.
05
Private Events
• For private parties and custom events, a separate event contract and specific terms will apply, as outlined in your personalized event agreement.
08
Pricing & Payments
• Prices are subject to change without prior notice. Please refer to our current online menu or consult with our front desk for the most up-to-date pricing.
03
Courtesy Store Credit (One-Time Exception)
As a one-time courtesy, first-time late cancellations or late reschedules charged in full may be eligible for a store credit. No-shows are not eligible.
• Validity: Valid for 30 days from the original appointment date.
• Usage: Can be used for one rebooking only and becomes strictly non-transferable once applied to a new appointment.
• Forfeiture: Any subsequent cancellation, rescheduling, or no-show will result in immediate forfeiture of the credit.
06
Walk-Ins
• We always welcome walk-in guests!
• Please note that availability is subject to our daily schedule and technician availability. Wait times may vary during peak hours. To guarantee your preferred time and service, we highly recommend booking in advance.
09
Right of Refusal
• To maintain a safe, hygienic, and serene environment for all guests and staff, A6 Nail reserves the right to refuse or discontinue service, or cancel appointments at our discretion.
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